Can we help you with something?
Fast Delivery
Everything you need to know to about our delivery process
Payment
Questions about payment? Right this way.
Shipping
Details about how and when to expect your orders
Frequently Asked Questions
How do I place an order online?
Browse the FIRST CHASTE CLOTHING site and select items you’d like to add to your cart. You will see the number of items in your cart in the top right corner of the site on every page. When you are done browsing and would like to checkout, click on the checkout link in the top right corner of the site, located next to your cart on every page.
How do I determine the shipping charges on my order?
Shipping options depend on the destination address. See our Shipping Information page for more information
Will you charge sales tax on my order?
FIRSTCHASTE.com follows all applicable taxing regulations for the areas where we do business. To get an estimate of the tax that could be charged on your order, once you’ve added items to your shopping cart, enter your shipping address at checkout, choose a shipping method, and proceed. Your order total will then be updated with an estimate of the tax that will be charged.
I can't find the item I'm looking for. How can I search for it?
If you're hoping to purchase 5 or more plants going to different addresses, our Customer Support team can help with that! Just email us with details about your bulk order and someone on our team will get back to you as soon as possible.
How do your sizes run and how do I know what my size is with FIRSTCHASTE?
We have a wide rang of sizes, and we offer a sophisticated and figure conscious fit. If you are unsure of your size, please review our Size Chart which can be found on every product page and in the footer. If you are still unsure of your size, we recommend ordering one size up. We also provide suggestions and model height and size details on many of our product pages.
What methods of payment do you accept?
We accept major credit cards (Visa, MasterCard, Discover or American Express) and PayPal
Why isn't my browser working with your site?
Ordering from our site requires the use of an SSL-compliant browser. We recommend using Microsoft Edge, Firefox, Safari, Google Chrome. If you are using older/unsupported versions of the browsers listed here, or other browsers, we can’t guarantee that all of our site features will work correctly. Also, your browser preference must be set to accept cookies. If you are using one of the recommended browsers and still experiencing issues we recommend clearing the browser’s cache/cookies and reopening the browser to ensure an optimal experience.
What is FIRSTCHASTE currency conversion policy?
All FIRSTCHASTE transactions are in USD. While we will display the price in your local currency at checkout to give you an estimate of final price, ultimately all currency conversions occur between you and your credit card company.
Are FIRSTCHASTE styles available to rent?
We are always trying new and different ways to meet the needs of our customers. You have loved our designer partnerships and fresh, new collections…and you continue to ask for more. To stay focused on designing on-trend fashion with unparalleled fit, we are launching our rental services soon. For any questions on a previous FIRSTCHASTE Unlimited membership or gifted membership, please contact our customer service team via phone, chat or email.
Can't find what you're looking for?
Email us at
info@firstchaste.com